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Replies for tickets on suppota

Reply to: tickets(407679)

Hello,

Could you go to EventON > Appearance > EventTop > set Configure text color for colorful & Image eventtops: Auto detect white or black text color for eventtop text based on background?



I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(407682)

Hello,

When I go to Edit Event of each event:

https://danmor.net/wp-admin/post.php?post=26256&action=edit

https://danmor.net/wp-admin/post.php?post=29936&action=edit

And then click on their links, I redirected to URLs without /var:

https://danmor.net/events/schamanische-heilung-online-hannover-dan-mor/

https://danmor.net/events/shamanic-healing-online-hannover-dan-mor/

Could you tell us more about where did you get this link from?

https://danmor.net/events/schamanische-heilung-online-hannover-dan-mor/var/ri-0.l-L2

Reply to: tickets(405498)

This ticket is private. Could you use any email and create a new user, then send us login/pass combination to ”Access Information”?

Reply to: tickets(407678)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(407651)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(407687)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(407571)

I’m seeing a similar issue.  I’m using ”[add_evo_submission_form lightbox=’yes’]” and the lightbox appears for a few milliseconds and then disappears.

Reply to: tickets(407651)

I keep getting failed attempt errors , i waited and it didnt allow me in on next attempt either