Archives: Replies

1. You can also add your custom styling to wp-admin > Appearance > Customize > Additional CSS.

2. Could you try manually clearing your browser cache? We changed the way all settings are saved now, so maybe some files aren’t loading.

Thx. The dynamic style was originally deactivated. When I enable the dynamic style to header button and then save, the screen refreshes and the dynamic style button returns to deactivated. I can’t keep the button activated.

The eventon/appearance/eventtop style setting was originally set to colorful & image eventops.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The error:

[15-Jan-2025 08:52:53 UTC] PHP Fatal error:  Uncaught TypeError: WC_PDF_Product_Vouchers_Product::has_voucher_template(): Argument #1 ($product) must be of type WC_Product, null given, called in /home/www/illusionstheater-wp-2021/wp-content/plugins/woocommerce-pdf-product-vouchers/src/class-wc-pdf-product-vouchers-product.php on line 59 and defined in /home/www/illusionstheater-wp-2021/wp-content/plugins/woocommerce-pdf-product-vouchers/src/class-wc-pdf-product-vouchers-product.php:111
Stack trace:
#0 /home/www/illusionstheater-wp-2021/wp-content/plugins/woocommerce-pdf-product-vouchers/src/class-wc-pdf-product-vouchers-product.php(59): WC_PDF_Product_Vouchers_Product::has_voucher_template(NULL)
#1 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(324): WC_PDF_Product_Vouchers_Product->render_product_voucher_options(30399)
#2 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#3 /home/www/illusionstheater-wp-2021/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventon-tickets/templates/template-add-to-cart-variable.php(79): do_action('woocommerce_bef...', 30399)
#5 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventon-tickets/includes/class-frontend.php(512): include('/home/www/illus...')
#6 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(324): evotx_front->frontend_box(Object(stdClass), Array, Object(EVO_Event))
#7 /home/www/illusionstheater-wp-2021/wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array)
#8 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(791): apply_filters('eventon_eventCa...', Object(stdClass), Array, Object(EVO_Event))
#9 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(715): EVO_Cal_Event_Structure->get_eventcard_box_content('evotx', Object(stdClass), Object(EVO_Event), Array)
#10 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(1663): EVO_Cal_Event_Structure->get_event_card(Array, Array, Array, Array, false)
#11 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(494): EVO_generator->generate_event_data(Array, '1735686000')
#12 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/class-evo-ajax.php(131): EVO_generator->_generate_events('both', Array)
#13 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(324): EVO_AJAX::init_load('')
#14 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#15 /home/www/illusionstheater-wp-2021/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#16 /home/www/illusionstheater-wp-2021/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action('evo_ajax_evento...')
#17 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(324): EVO_AJAX::do_evo_ajax('')
#18 /home/www/illusionstheater-wp-2021/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(false, Array)
#19 /home/www/illusionstheater-wp-2021/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#20 /home/www/illusionstheater-wp-2021/wp-includes/template-loader.php(13): do_action('template_redire...')
#21 /home/www/illusionstheater-wp-2021/wp-blog-header.php(19): require_once('/home/www/illus...')
#22 /home/www/illusionstheater-wp-2021/index.php(17): require('/home/www/illus...')
#23 {main}
  thrown in /home/www/illusionstheater-wp-2021/wp-content/plugins/woocommerce-pdf-product-vouchers/src/class-wc-pdf-product-vouchers-product.php on line 111

Can we fix this from our side?

Ashan,

Yesterday’s issue. Fixed on dev2.

Should the customer wait for 4.8.1?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Works on dev2 and doesn’t on customer’s website, but please take a look at the error.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Works on dev2, but I think because of your yestardays fix.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.