Reply to: tickets(374754)

The left is what it is being displayed to any other user, the right side is my admin view (the view that should be visible to everyone). Let me know if you need further access

Reply to: tickets(374617)

Sorry about that, I have tested the access and it seems to be online again. https://thegsm.co.uk/
I also have the latest version 4.7.3

Reply to: tickets(374602)

Please go to wp-admin > WooCommerce > Settings > check Thousand separator:

On our test site:

https://dev2.myeventon.com/events/test-238/

Reply to: tickets(374602)

Hello,

I already verified that there are no conflicts with other plugins through the appropriate diagnosis method on WordPress. Everything is functioning as usual so long as “Tickets” is active. Whenever I also turn on “Bookings” the price shown on the slot is 100 times the amount specified in the plugin. “Tickets” uses the same system for differentiating decimals and thousands with “,” and “.” as WooCommerce, hence why that part is working as intended. “Bookings”, on the other hand, used “.” for the decimals, so whenever the “Tickets” have to go through the “Bookings” it ends up not reading the “.” correctly, changing the price from 120 to 12.000 on the product’s page. Is there any way to make both “Tickets” and “Bookings” use the same symbols to avoid this issue?

Regards

Reply to: tickets(374683)

Hello,

Instead of using Checkout built with WooCommerce Blocks, please try the default shortcode [woocommerce_checkout]:

https://woocommerce.com/document/woocommerce-shortcodes/#woocommerce-shortcodes

Do you receive EventON’s confirmation ticket emails after making the purchase:

Or only the one from WooCommerce?

Reply to: tickets(374535)

Ashan,

The ticket with similar issue:

https://helpdesk.ashanjay.com/ticket/i-dont-see-any-bad-behaviour-just-forwarding-this-error-log-to-you-so-you-can-incestigate-take-care-of-this-ode-error/

Reply to: tickets(374535)

Could you also try applying this patch to the code:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/07/10111101/Screenshot-2024-07-10-at-11.10.12%E2%80%AFAM.png