Reply to: tickets(374617)

Hello,

I cannot access your website:

Could you check and make sure that your version of EventON is 4.7.3?

Reply to: tickets(374623)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the issue is in memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(374538)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(374535)

The link leads to

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried.

It seems that I can save pages with shortcodes at the moment.

I believe that the issue is in memory limit. Could you try increasing it by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(369976)

Please send us a csv file that contains all the needed fields so we can upload the events.

We are waiting for this file for two weeks!

Please harry up!

Reply to: tickets(372030)

Hello,

sorry for late reply.

You can access to this by clicking https://canardsbastogne.be/stg_a7a5f/wp-admin/admin.php?page=njt-fs-filemanager#elf_l1_Lw

 

 

Reply to: tickets(372708)

Same problem…

People are getting empty emails apart from “Event Reminder”. What’s worse is I disabled the plugin and deleted all related CRON jobs so people don’t get useless emails and they are still being sent. At a complete loss as to how the stupid emails are still being sent.