Hi
Have attached a link to the debug log.
https://drive.google.com/drive/folders/1–xeTlodcu9iETGariLKRMOKv8ox2Ufk?usp=sharing
Replies for tickets on suppota
Hi
Have attached a link to the debug log.
https://drive.google.com/drive/folders/1–xeTlodcu9iETGariLKRMOKv8ox2Ufk?usp=sharing

Same is happening on an Incognito browser (not logged in)
It seems to me that the plugin behaves differently (visually) whether I’m logged in as an admin or not. When I’m logged in everything looks flawless, when I’m not, they don’t.
Thanks so much!
HI Artem thanks …. disregard I was able to get it fixed.
not sure , but we made a new theme file in …. /eventon/single-ajde_events.php

This is how it is showing on both devices.
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
I need to re-create the issue by checking your current configuration.
Hello,
Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds. A renewal reminder mail was sent before the charge was made.
Ashan,
Please take a look at
“Could you send me the bank account information (IBAN) to make the payment of my invoice please ?“