Reply to: tickets(374535)

Hi

Have attached a link to the debug log.

https://drive.google.com/drive/folders/1–xeTlodcu9iETGariLKRMOKv8ox2Ufk?usp=sharing

Reply to: tickets(374617)

It seems to me that the plugin behaves differently (visually) whether I’m logged in as an admin or not. When I’m logged in everything looks flawless, when I’m not, they don’t.

Reply to: tickets(374479)

HI Artem thanks …. disregard I was able to get it fixed.

not sure , but we made a new theme file in …. /eventon/single-ajde_events.php

 

 

Reply to: tickets(374602)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I need to re-create the issue by checking your current configuration.

Reply to: tickets(374604)

Hello,

Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds. A renewal reminder mail was sent before the charge was made.

Reply to: tickets(374603)

Ashan,

Please take a look at

“Could you send me the bank account information (IBAN) to make the payment of my invoice please ?