Reply to: tickets(374429)

The issue is gone when you disable Paypal for Woocommerce Multi Account Management plugin?

Could you contact them and ask if it’s possible to make it so the plugin doesn’t affect EventON (third-party taxonomy) at all?

Reply to: tickets(374553)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evoet_cx em.evocmd_button.evcal_cmd, #evcal_list .evoet_cx .evcal_desc3 em.evocmd_button, #evcal_list .eventon_list_event .evoet_cx em.evocmd_button, .evo_lightboxes .evoet_cx em.evocmd_button { background-color: #237dbd; color: #fff; }

You can change the colors with the code above.

Reply to: tickets(374560)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(373353)

I just checked and it seems that the update is already available. Could you try updating to Tickets 2.4.6?

Reply to: tickets(374565)

Hello,

I cannot find any purchases associated with your email. Could you send us Order IDs + your other email?

Also, could you tell us more about your issues? Maybe we can help to resolve them.

Reply to: tickets(372354)

From: sean@vistaworks.com <sean@vistaworks.com>
Sent: Monday, January 6, 2025 1:49 PM
To: ‘Darren Stokes’ <coloradooutside@gmail.com>
Cc: ‘Pankaj Lehar’ <pankajlehar@gmail.com>; ‘EventON Team’ <noreply@myeventon.com>
Subject: RE: [EventON Help Desk] New reply for ticket #372354

 

Hi Darren and EventOn Support,

I am closing out the EventOn’s support ticket as well as our VistaWorks support ticket now that I’ve done the following:

 

  • Upgraded the Live site from WordPress 6.6.2 to 6.7.1 (the latest stable release that we used on the Debug site)

 

  • Upgraded the Live site’s PHP (programming language) version used from 7.4 to 8.3 (the same PHP version that we used on the Debug site)

 

 

 

Reply to: tickets(374429)

Paypal for Woocommerce Multi Account Management plugin seems to stop the page fields loading, This is the plugin website https://www.angelleye.com/product/paypal-woocommerce-multi-account-management/

Are you able to offer any advice please?