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Ashan,

Please check the error in this message:

Reply to: 402778

It seems that when products have the same SKU, it throws an errors.

For autocomplete, please go to EventON > Tickets > Checkout > enable ”Enable auto complete ticket orders”.

The main issue is

[26-Jan-2026 10:27:19 UTC] PHP Fatal error:  Uncaught WC_Data_Exception: Invalid or duplicated SKU. in /home/customer/www/tamaraskitchen.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php:945

If you can change SKU’s manually, please do to fix the issue. At the same time, I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hi again. We’re ready to post our calendar of new classes, but wanted to wait until the page looks as it should. Any suggestions on how to get back to normal? Thx!

Yes please, so we can check the website and access wp-admin as well.

That didn’t work; it pushed the date underneath the small thumbnail picture. I want it how you helped me get it in the thread here… https://helpdesk.ashanjay.com/ticket/updated-plugin-and-featured-image-missing-mobile-items-all-messed-up-too/

To give you more context, the original RSVP notificaiton is not sent but YES/NO emails are being sent!

Are we able to have a remote session to try to resolve this or do we need to provide direct access? Thanks.