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Replies for tickets on suppota

Reply to: tickets(373758)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(373769)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(373763)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(373844)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(373860)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(372354)

Now problem, I created a clone of the Live site on the same server at: https://debug.coloradooutside.com/wp-admin

All of your WordPress Admin and SFTP credentials remain the same as the ones that you use on the Live site.

Note that both the Live site and the Debug site are running PHP 7.4. Please let me know if you would like me to upgrade PHP for the Debug site.

Reply to: tickets(373434)

It is happening with all events and the various repeats.

for example yesterday i tested all events and i was able to change rsvp everytime.

Reply to: tickets(361704)

Hello Robert Sirignano,

Please go to EventON > EventCard > open Designer and save > now save EventON Settings.