Archives: Replies

Below login details
https://wearewomenconnect.com/wp-admin
UN: eventontech@email.com
PW: w)1GnS27ExvMKnE1Un(egXnV

Just to add, I’ve given you admin credentials for the staging site so you can do as needed to work out the conflict.

Plugin is currently deactivated, but you can activate from admin end as required.

On homepage you’ll see a missing box (as shown in screenshots) which should be visible when the conflict is resolved. It will show initially, but as soon as you activate the plugin it will disappear. This is from BMABA ZOHO CRM plugin.

You can also visit the basket once the plugin is activated to see the blank screen issue.

 

Thank you

Hello,

Could you update RSVP add-on?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

After the update, could you try manually re-creating the issue?

I just did and on our test site, it seems to be working minute to minute.

Maybe the email was sent after some time after the cancelation?

You can see and try to edit in  this page https://www.razota.com/cidbhold/test/

You can see and try to edit in  this page https://www.razota.com/cidbhold/test/

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Could you also let me know if it’s possible to switch off the number of likes counter likes on customer view?

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

#evcal_list .eventon_list_event .evoet_cx span.evowi_wi_area em { display: none !important; }

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Ashan,

Please take a look at:

Reply to: 373412

I cannot re-create the issue, but maybe it’s connected to the issue when you save the whole event and it deletes capacities? Could you check?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.