Reply to: tickets(402850)

Have you tried ”EventON > Advanced > try changing Select calendar event content filter type”?

Reply to: tickets(402850)

To import events you are using Event Aggreator plugin and not ICS Import add-on?

https://www.myeventon.com/addons/ics-importer/

Reply to: tickets(402886)

Ashan,

Their customer RSVPed at 12:44:

https://jhanaloft.com/wp-admin/edit.php?post_type=evo-rsvp

But repeat’s time is 13:00:

https://jhanaloft.com/wp-admin/post.php?post=26525&action=edit

And since they put 120 to ”Close RSVP before event start (in minutes)”, then RSVP should be closed:

https://jhanaloft.com/wp-admin/post.php?post=24884&action=edit

On dev I created several repeats, but they are all closed:

https://dev2.myeventon.com/events/repeat-7/var/ri-23.l-L1/

https://dev2.myeventon.com/wp-admin/post.php?post=74500&action=edit

Reply to: tickets(402886)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(402900)

Hello,

Could you elaborate more?

Which guide are you referring to:

https://docs.myeventon.com/documentation/virtual-events/

Are you referring to this ”information that is shared”?

”Other Information” on this screenshot:

Reply to: tickets(402909)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

However, you can try adding an additional upload field by following this guide:

https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/

Reply to: tickets(402910)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(402913)

Hello,

Please take a look at this page:

https://myrh.org/wp-admin/edit.php?post_type=ajde_events

Here you can see all events from EventON.

Please use this to add new events:

https://myrh.org/wp-admin/post-new.php?post_type=ajde_events

Here’s the guide on how to start with EventON:

https://docs.myeventon.com/documentations/getting-started-with-eventon-adding-events/

How to add a calendar:

https://docs.myeventon.com/documentations/adding-calendar-to-site/

Please check and let me know.

Reply to: tickets(402906)

Ashan,

Not sure but the filter bar isn’t loading.

Tried checking in Troubleshooting Mode:

https://oldhamsendlocaloffer.co.uk/test/

They had WP File Manager installed:

https://oldhamsendlocaloffer.co.uk/wp-admin/admin.php?page=wp_file_manager#elf_l1_Lw

On dev2 works completely fine:

https://dev2.myeventon.com/test-157/

debug.log has no errors related to EventON at all.