Replies for tickets on suppota
Hello,
What’s your current version of EventON. You need to update to 4.7.3 and then automatic updates will be available again.
Please note that we don’t have any access to accounts on CodeCanyon, so with any account and licensing issues you need to contact Envato directly.
Hello,
Please try adding hide_mult_occur=”yes” to the shortcode to hide multiple occurrence.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Hello,
Your shortcode seems to be working correctly on our test site:
https://dev2.myeventon.com/test-768/
Please go to EventON > EventCard > open Designer and save > now save EventON Settings.
If the issue continues, send us wp-admin access to your site as a private message for us to further assist your situation.
When I logged-in the calendar works correctly:
Could you give us access to Events and EventON Settings pages:
Could you also please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
Your current EventON slug is event and not events:
So https://omicron.net.au/events/speed-networking-20-november-2024-hilton-hotel-sydney/ cannot lead to EventON’s events.
When I go to https://omicron.net.au/wp-admin/post.php?post=5081&action=edit and click on event’s link I get redirected to
When Google scans your website, it moves from one page another similar to how a regular users does it.
Please take a look at this test page from our server:
https://dev2.myeventon.com/events/test-235/
https://validator.schema.org/#url=https%3A%2F%2Fdev2.myeventon.com%2Fevents%2Ftest-235%2F
As you can see no issues.
Could you also let me know if it’s possible to switch off the number of likes counter likes on customer view?
Thanks
Helen
Thanks for your help, this is working correctly now
Helen