Reply to: tickets(373330)

Please take a look at this page:

https://www.razota.com/cidbhold/test/

I added number_of_months, so events are visible now.

Reply to: tickets(372354)

Hi,
No problem. The login name is: coloradooutside

I’ve also attached a screenshot of all the login settings.

Protocol: SFTP
Host: gvt10.vistaworks.com
Port: 2020
Logon Type: Normal
User: coloradooutside
Password: (See encrypted login info link here for the password): https://eu.onetimesecret.com/secret/573110kknfkb89nh9764fw2cs4hdv0m

Reply to: tickets(354598)

Your add-on subscription should be renewed if you want to download the latest version. Could you check and let me know?

Reply to: tickets(373320)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(373348)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(373349)

Hello,

Could you elaborate? It seems that you also need to create js scripts to add functionality to buttons:

https://stackoverflow.com/a/62579485

Reply to: tickets(373351)

Hello,

Could you try applying this patch to Fusion Builder plugin?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/04/10065230/Screenshot-2024-04-10-at-15.51.02.jpg

Reply to: tickets(373350)

Hello,

Have you tried to restore you access?

https://www.myeventon.com/my-account/lost-password/

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(373162)

When I check the website in Troubleshooter Mode, it starts working:Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.