Archives: Replies

Can I please have a follow up regarding the event capacity issue.

Is there anything I can do to put the ticket fields below each other when sending a confirmation mail to the administrator?

I have a test environment set-up, you can reach it by changing the hosts file to:

185.104.29.32 www.baav.be

185.104.29.32 baav.be

login: eventon / vCxUEzq0JFL&8)06N!o69MHH

ftp:

• • Host: web0093.zxcs.nl
  • User: girish@baav.be
  • Pasw: Giri*888

 

We tried everything, but the Outlook-received mail is always all text next to each other.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Maybe I didn’t understand the issue correctly. Could you elaborate more about this screenshot?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/12/12084433/WhatsApp-Image-2024-12-12-at-15.17.13.jpeg

When I add a ticket on mobile it shows in Cart and Checkout:

On your side it doesn’t show any tickets in Cart or Checkout?

please go to eventon settings > styles and add this css code

.ajde_evcal_calendar.flhi .eventon_filter_line .filtering_set_val i.fa-check{display: none;}

this will stop the filter boxes from showing the checkmark. 

We will include this code change in the next version update to the eventON.

Hello,

Can we somehow help you with any issues encountered?

Could you also send us order ids?

Please also make sure to cancel your subscriptions:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

We do no work during weekend my friend. 

Since your website is in Arabic, can you pelase send me a link to a direct page where I can see your above screenshot of events list addon not working and regular calendar working?

Thank you!

Hello,

Could you try changing SKU and then save the modal window only without saving the event itself?

We are working on the issue and the fix will be included in the next version of Tickets.

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

I have gone ahead and cancelled both your subscriptions for RSS addon as well as other order which has never gone through since 2022 because of failed payment.

Please let me know if there was another addon that was on active subscription that need cancelled. 

We hope you will choose eventON in your future projects.