Reply to: tickets(402906)

Ashan,

Not sure but the filter bar isn’t loading.

Tried checking in Troubleshooting Mode:

https://oldhamsendlocaloffer.co.uk/test/

They had WP File Manager installed:

https://oldhamsendlocaloffer.co.uk/wp-admin/admin.php?page=wp_file_manager#elf_l1_Lw

On dev2 works completely fine:

https://dev2.myeventon.com/test-157/

debug.log has no errors related to EventON at all.

Reply to: tickets(402906)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(402826)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(399216)

I thought you said that I will have auto updatedsby now? Please advise! 

There is a new version of EventON available. View version 5.0.6 detailsAutomatic update is unavailable for this plugin. 

NOTE: If you are unable to auto update please visit update eventon via FTP to learn how to update manually. 

There is a new version of EventON – Event Tickets available. View version 2.5.1 detailsAutomatic update is unavailable for this plugin.

NOTE: Please visit updating eventon addons to learn how to update eventon addons.

Reply to: tickets(402539)

I don’t charge VAT or taxes and calculations are not enabled in Woo settings. I accept that customers are sent an invoice, however if I buy a ticket from a cinema, theatre or sports ground the face vale of the ticket is shown and I want to implement this on my tickets. Thanks