Reply to: tickets(375648)

Hello,

There are two more repeats, apart from Nov: on Jan 24 and Feb 28. Are they correct? Could you let me know?

Reply to: tickets(375652)

Hello,

It seems that wp-event-aggregator affects EventON’s icons. Please take a look at our test site:

https://dev2.myeventon.com/events/single-event-test/

Could you try disabling it for a test?

Reply to: tickets(375643)

Ashan,

dev2 doesn’t have Google Map API key. Customer’s website throws:

Uncaught ReferenceError: google is not defined at draw_map (eventon_gen_maps.js?ver=4.8.1:169:5)

Reply to: tickets(375643)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(375647)

Hello,

Could you tell us order ids?

Also by “…billed just recently for the multi-site pricing…” are you referring to the annual subscription renewal?

Reply to: tickets(375425)

Thank you letting us know!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(375425)

Hi,

Looking good after update. For me works better (smoother page load) without enabled Write dynamics styles to header

Thanks