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Hello

2FA has been disabled on my account for the next 10 days

The current version of EventON is 5.0. I attempted to re-activate and update to 5.0.2, but the effort returned a fatal error and I was unable to activate it. 

I inherited this site, so I’m not sure of any customizations, but find it unlikely.

FTP is http://sftp.flywheelsites.com/jhall1303/sosland-com

user name is espillman

password is 752379_3d1T!

 We have another issue as well now. It seems all new transactions that are legitimate are now viewed as processing instead of completed. They’re being charged on PayPal, but they are not taking away from the tickets available online

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Only these Additional Parameters are supported at the moment:

start and end aren’t among them, unfortunately.

So what you can do is to get the filtered result using event_type and then using custom PHP code to filter the list of events. But you need to do everything from the code.

Hello,

1. Please add jumper_offset=”2″ to the shortcode. You can find the option on Shortcode Generator:

2. You cannot show more than one month using Main Calendar shortcode:

[add_eventon]

Please use Event Lists shortcode instead:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

Jumper isn’t available when using Event Lists shortcode, unfortunately.

Hello,

How do you ask people for requirements? During the checkout process?

Can we check the website?

I believe that they should be added by customizing the code:

https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/

Seems to be working on this page:

https://www.kulturquartier-muenster.de/archiv2511/#

I changed number_of_months to 12 and with hide_empty_months it goes up until June 2025.

Could you check and let me know?

Hello,

Could you try updating to EventON 5.0.2?

On our test site Search Box shortcode seems to be working:

https://dev2.myeventon.com/test-85/

The best solution to update to major versions of any plugin is to create a new clone site and do all updates there to see if any incompatibilities will appear.

Hello,

Please go to EventON > Search > disable Enable Search on all calendars by default. Now go to the shortcode where you want to enable the search bar and add search=”yes” to the shortcode.

in order to hide the month header, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.boxy .evo_header_title { display:none !important}

Ashan,

Here’s what’s happening:

Our security plugin (Security Ninja) interprets /var/ as a sensitive directory path and automatically blocks requests containing it. This has created accessibility issues for our site visitors.

Can we fix this from our side?