Reply to: tickets(375425)

Hello,

Your fonts are white. Please go to EventON > Appearance > EventTop Styles > make sure that colors are black.

Reply to: tickets(375422)

Hello,

Which order are you referring to? Could you send us the order id?

Can we somehow take a look at the performance issue? Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(374597)

Hi Ashan,

I upgraded to version 4.8 and unfortunately, the schema issue is not resolved.

I cleared my browser cache and created a brand new virtual event with version 4.8.

I still receive invalid schema errors: Invalid object type for field “location”

 

here is my test event:

https://www.urbansake.com/all-sake-events/test-online-event/

 

here is the URL to test Rich text for Google:

https://search.google.com/test/rich-results

 

Please advise! thank you

Timothy

 

 

Reply to: tickets(375296)

Hi,

Thank you both for the quick response!

When I tried to upgrade to the latest version, I got the following error:

“. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Can you please assist with this?
Thank you

Reply to: tickets(375296)

Sorry about that here is the updated changelog

https://docs.myeventon.com/documentations/eventon-changelog/

Reply to: tickets(374494)

There is a new Tickets 2.4.7 available with this fix:

FIXED: ticket details value not saving

Could you update and try and let us know?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!