Archives: Replies

Hello,

Location City, State and so on are for admins only and not visible on the front-end and also cannot be enabled on Action User’s form.

Customers should fill in Location Address fully with Street, City, State, Postal Code.

Hello,

Could you send us your .csv file you used to import the events?

There are no locations on your new website:

https://medassist.org/wp-admin/edit-tags.php?taxonomy=event_location&post_type=ajde_events

Also this section doesn’t exist, correct?

In order to fix the icons please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

https://pastebin.com/s7y0mc7j

Hello,

This is not possible, I am afraid. Not from EventON’s side at least.

Could you try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header?

The flush the cache.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Ashan,

Confirmed on customer’s website:

https://eventos.flad.pt/wp-admin/admin.php?page=eventon#evcal_010

It doesn’t save enabled “Activate Event Type Category #3”.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

As I said in your other ticket, I believe that the issue is coming from the number of repeats.

For example, in this event there are 99 repeats until 2026:

https://barajooga.fi/wp-admin/post.php?post=1559&action=edit

So when you try to save it, the server has issues during the saving process.

Could you please do this with similar events:

Try changing “Event Repeat Type” to “Daily”, disable “Repeating Event – Enable repeating instances for this event“, save the event and refresh the page. Now enable “Repeating Event – Enable repeating instances for this event” and set the correct Repeat Type. Save the event and refresh the page.

Take a look at

https://barajooga.fi/wp-admin/post.php?post=1559&action=edit

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!