YearlyView 0.19 is available. Could you try updating and check again?
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Replies for tickets on suppota
Reply to: tickets(407354)
Hello,
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
I need to check your data, so I can re-create it on our test site.
Please also check for latest version of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.
Reply to: tickets(407022)
Which versions you downgraded to?
Reply to: tickets(406932)
I´m making variations this way til i started working here, and always, repeat, ALWAYS, works fine this way without variations addon.
I download now a csv file for other event i know that showed variations properly, and still works fine, so the previous explanation it´s not good.
This started to happen when i updated eventon addon, i don´t know if it´s casuality or not, i can´t understand why old events that doesn´t have problems still show variations right but, please take a look to the attached file.
In this case, variations are ”con copa” ”sin copa”.
Reply to: tickets(404660)
Thank you!
Reply to: tickets(407142)
We have only the Wordfence Security on the website, you can turn it off from the WordPress admin if its needed, but please turn on after the process.
Reply to: tickets(407022)
The fix was to downgrade the plugins
Reply to: tickets(401978)
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
Reply to: tickets(402224)
The only way is to update Action User add-on, I am afraid. It seems that your version is incompatible with EventON 4.9.5.
Could you tell us more about customizations?
Reply to: tickets(407326)
Ashan
Their previous ticket:
https://helpdesk.ashanjay.com/ticket/woocommerce-orders-when-payment-method-is-express-checkout-apple-pay-or-google-pay-are-autocompleting-without-tickets-in-cart/
Could you check their solution:
From reviewing your code, the problem is in the Store API / express checkout path:
• Hook: woocommerce_store_api_checkout_order_processed
• Function: create_evo_tickets_for_store_api()
• Behavior: when evotx_autocomplete is enabled, the code calls
$order->update_status(’completed’, __(’Order auto-completed for ticket generation (express checkout)’, ’evotx’));
without checking whether the order contains ticket items.
