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Hello.

Thank you for letting us know! Our devs will check this ticket as well as the other and reply to you.

Ashan,

The same on dev2.

Child categories aren’t visible.

https://dev2.myeventon.com/wp-admin/term.php?taxonomy=event_type_2&tag_ID=1048&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_type_2%26post_type%3Dajde_events

https://dev2.myeventon.com/events/test-87/

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

I just tested this on our own website and it works correctly.

Could you try disabling ”Disable Gutenberg” plugin and try again?

If the issue continues could you please try the instructions mentioned in this documentation?

While we are working on the issue, you can use the add-on unactivated.

Ashan,

Please check #226988

Tickets Waitlist – One Site

EVOTXWf916d4fb-0714-4540-afec-92fbdad2b73c

Email: products@gunforhire.com

I cannot activate it on customer’s website as well as dev2.

Hello,

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

My current shortcode is : [add_eventon_yv show_et_ft_img=”no”]

password ”Mot de passe” is : cbbfrance2025 

I sent my reply on email, but I see, that it must be send here, so: Hello, i removed the 2FA check, so you can enter the site. Sorry for that. Adam

Kindly update to the filters plus version 0.4 

Changelog For Filters Plus

— this will make sure the js file is loaded correctly on the https. Kind Regards!