Hi, I didn’t get any answer, could you please help me?
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Replies for tickets on suppota
Reply to: tickets(374076)
Hi! Looking for an update here.
Reply to: tickets(374792)

Hello,
this is very strange. I have a valid license for the Booking AddOn, but it is not in my download area. Where can I download the AddOn?
Best regards
Reply to: tickets(374680)
I’m trying to login to: https://www.myeventon.com/my-account/?
Thank you.
Reply to: tickets(374675)

Image is appearing now, but in the background it still says loading image. How do I get rid of that?
Reply to: tickets(374827)
Reply to: tickets(374826)
Hello,
Please go to EventON > Tickets > Checkout > enable Hide additional guest names.
Reply to: tickets(374774)
Hello,
Where can we set this automatic time setting?
Where can we set this notification?
By default, it is set that an RSVP Point is always 1 point for each registration at an event. How can we set it so that 1 RSVP, for example, costs 2 or 3 RSVP points for an event?
Thank you for your great suggestions, at the moment they aren’t supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
How can we correctly set that the number of registrations always corresponds with the RSVP points?
1 Point = 1 RSVP to event. It doesn’t take into account additional guests.
Reply to: tickets(374597)
Ashan,
Please take a look at
The event:
https://www.urbansake.com/all-sake-events/online-test-event/
This shows no issues at all:
https://validator.schema.org/#url=https%3A%2F%2Fwww.urbansake.com%2Fall-sake-events%2Fonline-test-event%2F
And this does:
https://search.google.com/test/rich-results/result?id=rZGRMEaPcuuz1f_aDU0sHQ
Reply to: tickets(374597)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

