Replies for tickets on suppota
Hello,
You can try ICS Importer add-on on our test site:
https://dev.myeventon.com/wp-admin/
Please also note that you can follow this guide and add support for additional fields:
https://docs.myeventon.com/documentations/add-support-additional-ics-fields/
The best if you try to import yourself and then let us know how it went.
Yes i can see that but we had 5 courses listed on the live calendar. The format of the pages changed. We tried to duplicate one of the event and republish but still did not appear. Why did this happen after the plugin was upgraded? Plugins should retain all the information after an upgrade, not dissapear. Please could you address this matter, regardless of whether you can now add a new event. We had a put a lot of work into this and i dont want it to happen again.
This ticket is private. Could you send us your license key and email?
Hello,
We are aware of the issue and working on the fix. The update will be available very soon.
Hello,
I fixed the Single Event Page issue by following:
https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/
Please take a look:
https://www.lorenzfedekiz.com/events/prova-2/
Event Details are visible for me:
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
We are sorry for the delay.
I believe that updating EventON to 4.7.3 should solve the issue on add-ons not activating.
Well noted, thank you!
Hi, I didn’t get any answer, could you please help me?
Hi! Looking for an update here.