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Replies for tickets on suppota

Reply to: tickets(374597)

Hello! Thanks for the reply.

I already have the Event Attendance Mode (set to “online event”)  and Location Type (“Virtual Location”) set as you suggest.  See attached screenshots. I’m still getting the schema error “Invalid object type for field location” for any online/virtual events.

 

 

Reply to: tickets(373446)

This is made by copying the event and the repeating settings doesn’t work

From which event do you copy all other events from?

Reply to: tickets(372708)

So, for almost a month now customers keep getting empty e-mails as reminders.

Please help. This is urgent now!

Jeroen

Reply to: tickets(374617)

Hello,

I cannot access your website:

Could you check and make sure that your version of EventON is 4.7.3?

Reply to: tickets(374623)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the issue is in memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(374538)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(374535)

The link leads to

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried.

It seems that I can save pages with shortcodes at the moment.

I believe that the issue is in memory limit. Could you try increasing it by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/