Archives: Replies

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

Have you tried going to EventON > RSVP > Emails > Receive email notifications upon new RSVP receipt > change ””To” Email Address” to something with a different email host, ie gmail or similar?

Is it possible, in your current design, to arrange EventTop like this:

Make sure to put Title in the third column.

These options control the month and the whole list order of events:

Please add month_order=”DESC” event_order=”DESC” to the shortcode.

Hello,

Please try implementing this code change in your website.

code:

https://dev2.myeventon.com/codeshare/7QEBJf3jeRpA

Hello,

I went to EventON > Advanced > changed Select calendar event content filter type to EventON Content Filter.

Could you check if details have appeared and let me know?

What I see on my side:

I only see Events and the rest of pages not related to EventON:

Could you allow us to be able to access EventON Settings?

Hello,

I’ve tried changing the price in one of your events and it worked correctly on my side. I did refresh the page:

Do you have any specific event? Could you send us a link?

March 1 Sourdough. One order doesn’t have Order ID assigned. I believe it’s because the customer was able to make a purchase using the product page itself:

https://tamaraskitchen.com/product/https-tamaraskitchen-com-events-sourdough-masterclass-5-places-available-12/

Could you enable this option to avoid such issue?

Also all orders from EventON are either Pending or Processing. Just to make sure that EventON works correctly, could you complete them or go to EventON > Tickets > Checkout > enable Enable auto complete ticket orders. Or do you need them not to be completed?

March 7. It says 3 on my side:

Cache issue maybe? Are you still seeing the issue?

These fields cannot be hidden as users must fill them in order to submit:

Could you remove the custom CSS code from EventON > Styles?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!

Ashan,

I believe that this is similar to Event Lists: Ext license issue. Could you check?