Replies for tickets on suppota
Hello,
Could you try following this guide:
https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/
If the issue continues please send us wp-admin access to your site as a private message for us to further assist your situation.
Hello,
EventON 4.7.4 will include more fields. The update will be available very soon.
Hi,
Just checked by disabling our theme, and going to the default WordPress theme. Exactly the same outcome unfortunately 🙁 .
ftp: shared62.cloud86-host.nl
User: girish
Pw: Sharma*875
It would sometimes show correct repeat stock number and sometimes go to 0 without any reason at all. Now, I will also say that once I updated the Tickets to version 2.4.6 this problem did not happen again.
Hi Ashan/Artem,
Same issue as Jeroen above, I don’t see that code on line 198 of the class-function.php file of the Reminders plugin.
I tried disabling all my plugins and enabling them again but it does not seem to work. I especially turned off my cache as well but it also does not work.
Hello,
Unfortunately, we unable to help with PHP customizations, since it’s against CodeCanyon’s Support Policy.
Ashan,
Not sure why but I cannot click on the color button even in Troubleshooting Mode (but only on customer’s website):
https://www.portugalrunning.com/wp-admin/post.php?post=39249&action=edit
Could you check?
Dear Ashan,
Thank you for following up. I apologize for the delay in addressing this. I have now successfully deactivated the YearlyView addon license and removed the addon from my website as requested.
Please proceed with the refund process for the order at your earliest convenience. If you require any further information or actions from my side, please let me know.
Looking forward to your confirmation.
Best regards,