Archives: Replies

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

I cannot login because of Wordfence 2FA Code. Could you check?

What’s your current version of EventON? Please make sure to update to 5.0.2.

Do you have any add-ons from us installed that needs to be updated as well?

Did you customize any of EventON’s templates?

Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Thank you for the update. I look forward to getting a resolution.

Sorry Artem, It’ s my mistake, code wasn’t set properly.
Now, I can see all events listed (they start in june). 

Is there any possibility to hide empty months?

hide_empty_months=”yes”

has no effect on the list.

Thank you Artem,

so the code is like this now:
[add_eventon_el el_type=”pe” pec=”cd” sep_month=”yes” show_repeats=”yes” show_year=”yes” event_order=”DESC” month_order=”DESC” hide_so=”yes” show_et_ft_img=”yes” number_of_months=”12″]

But: for september, list says  “empty” (KEIN EINTRAG, but there are events in september) and the months before september (august, july, june) are missing.

Thanks… It does not work

https://myskn.online/wp-json/eventon/standard-events?event_count=1&event_type=50&start=1762297601&end=1762301201

I am passing current time for start and + 1hour for end. I am expecting by doing this to get the next available event for that category but I am still getting the same result which is the last event in the category

Let me know if I am doing something incorrectly.

John

Hello,

I believe that you need Repeat Customizer add-on to set a location for each repeat:

https://www.myeventon.com/addons/repeat-customizer/

Try on

https://dev.myeventon.com/wp-admin/

And in order to create repeats on different days of week, please follow “Weekly Repeats” and “Monthly Repeats” of this guide:

https://docs.myeventon.com/documentations/setting-up-repeating-events/

Ashan,

Login link:

Reply to: 398643

Example of failed order:

https://www.held2gether.com/wp-admin/post.php?post=26353&action=edit

It’s referring to Woo’s Product:

But even with enabled “Always redirect individual WC ticket Product page to event page on frontend” somehow people can access Single Product directly and then make a purchase that fails:

https://www.held2gether.com/wp-admin/post.php?post=22773&action=edit

Single Event:
https://www.held2gether.com/events/beyond-the-velvet-wall-2/

Just not sure how they even can make a purchase.

Could you check?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

span.evo_event_headers.repeating { display: none !important; }