Replies for tickets on suppota
Our system log is showing this was downloaded 2 times.
The email address used for the account is exactly what you mentioned above.
Actually I see whats going on.
Your subscription was cancelled on Oct 30, 2024 that is why you no longer see the downloads.
You would need to repurchase the addon license to download the latest version of the addon.
This ticket can be closed. The line of code seems to have been merged into the official release and the timezones problem didn’t occur anymore since. Thanks to all.
Please take a look at this location:
https://ludwig-mueller.at/wp-admin/edit-tags.php?taxonomy=event_location&post_type=ajde_events
You can now generate Lat/Long values and it seems that after I generated them, the map is visible now:
https://ludwig-mueller.at/events/solokabarett-a-ruah-is-3/
Could you check and let me know?
Ashan,
Please take a look at this message:
I can re-create this on customer’s website, but not on dev2.
Could you check?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Please also send us your order ids. Also note that you can refund the main plugin only from CodeCanyon.
Hello,
Please cancel your subscription:
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
Please go to EventON > Appearance > enable Disable Auto eventTop Text Color > now save EventON Settings.
The location on https://www.galiciaeventos.com/gl/events/voar-coa-imaxinacion/ doesn’t have Location Address filled in. Could you try adding the address and check again?