Archives: Replies

Hello,

Could you tell us more about your issues? Maybe we can help somehow.

Please also send us Order IDs of your purchases you want to refund.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Ashan,

The same on dev2. I assigned Subscriber to this event:

https://dev2.myeventon.com/wp-admin/post.php?post=74419&action=edit

But it’s not visible:

https://dev2.myeventon.com/test-152/

Please use this login:

Subscriber

lfn5EME9Vk11frZENRMR3rXN

I cannot find orders 204981 and 204043 associated with your email. Could you check and let me know?

Hello,

Did you purchase the plugin from CodeCanyon or our website?

Could you try following this instruction:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

It appears one has been cancelle and the other is pending: 

See: 

204982

and
https://www.myeventon.com/my-account/view-subscription/204044/

I replaced the ”To” email address with: sladestyle@gmail.com but only the confirmation email came through and Not the notification email.

I have marked the code on the main page and under our calendar so that it does not display.  Let me know if you would like me to try it again.  The only view I really like to get back is the week view.

All these events listed are not shown in nexts months too… The ”bug” happens not just in january.

please see attached