Reply to: tickets(407053)

Was ”Upon add to cart redirect customer to: Do not redirect” selected from the very beginning on your site?

Reply to: tickets(407059)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(406933)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(407023)

Please try installing

https://wordpress.org/plugins/advanced-cron-manager/

Then find find this job and click ”Execute now”:

You can also wait 24h for the job to execute automatically.

Reply to: tickets(407112)

Hello,

Could you update Variations add-on and check again?

Please also try updating Seats add-on as well.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(406281)

Here are two events with enabled tickets. They are currently HIDDEN and should remain hidden. 

https://stonebridgeranch.com/events/hidden-event-with-tickets/

https://stonebridgeranch.com/events/hidden-event-members-free-and-guests-paid/