Archives: Replies

On the screenshot the latest version of Tickets add-on.

Do you have any plugins that can affect Woo’s Products? Can we take a look at wp-admin?

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I added ux_val=”4a” to the shortcode, so now repeats open Single Event Page to the selected date:

Please check and let me know.

Hello Artem,

Just to let you know that i had to go back to an older version of the ticket addon. Because the information on the ticket configuration wasn’t saving. Every single, unique, sku and ticket manage stock info didn’t save.

I appreciate your help

Hello,

Here it’s happening the same, it’s a problem of the new update. Had to go back to an older version and know it saves.

Thank you for letting us know! If you have any further questions or concerns please create a new ticket.

Hello,

Seems to be working on my side:

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

I cannot access wp-admin because I need Authentication Code. Could you check?

Please also note that you can start working our products while we are working on the issue.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

I fixed the EventCard issue. Now all sections are visible now.

I also have control over Appearance on my side:

Could you check and let us know?