Archives: Replies

I have the calendar installed on a client’s homepage, but when you click on the event, the card appears cut off and is not fully visible.

https://alianzacorredores.greenhatworkers.com/

Order #224567 (March 16, 2026)

Thank you for taking care of this. Could you now close/delete our account or let me know where I can take care of this from the dashboard? Thank you!

Please go to 

My Account

> find Downloads. You’ve be able to find the add-on there.

Can you please send us a direct link to where the actual issue is happening?

yourwebsite/bb-2026/ leads to the login form.

Hello,

Could you send us Order ID of the purchase?

Hello,

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Just to make sure are you trying to verify it by going to this website and using the ”Verify Codecanyon Purchase” form?

https://www.myeventon.com/full/

Not possible, I am afraid.

However, you can get a free copy bu going to

https://www.myeventon.com/full/

And clicking on ”Verify Codecanyon Purchase”.

Please try and let me know.

Hi,

Any update on this please ?

Ashan,

They enabled ”Enable duplication event name check during importing”, but events with the same name are still getting imported:

https://tingvoll.net/wp-admin/post.php?post=44483&action=edit

https://tingvoll.net/wp-admin/post.php?post=44484&action=edit

Could you check?

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evoics_1

https://dev2.myeventon.com/wp-admin/post.php?post=74805&action=edit

https://dev2.myeventon.com/wp-admin/post.php?post=74806&action=edit