Replies for tickets on suppota
Yes, that setting is checked and yet the gallery is not showing.
It is a problem on: https://windingcypress.org/staging/events/encore-holiday-lights-trolley/
And also on the other event: https://windingcypress.org/staging/events/nye-gala/
Those are the only two events we have and both need to have galleries.
Also, I will need to know what changes were made because this is a staging site and I’ll need to make the adjustments on the live site.
Excellent! Glad to hear eventon had helped your website for years!! Thank you for trusting in EventON which helps us continue to support and improve this amazing plugin since 2011 and help so many people around the world 🙂
Kind Regards!
Hi,
I just need a little more help with this please.
…when I scroll to December the calendar does not show…
I can’t find any documentation on where to disable the minimizing functionality – could you let me know how to do it. December shows when I use the month button but not if I use the arrow button.
I’d also like to make the font larger so it’s easier to read, having the names wrapped would also help.
I use the code below, however it change the size of the font for the day but not the font for the event title. Could you let me know what code I need to change the title font and also to wrap the title so you can read what’s on
.evofc_months_strip.names .eventon_fc_days .evo_fc_day.has_events span i { font-size: 15px; height: 25px; }
Thanks for your help, it’s much appreciated
Helen
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Alright, thank you for your help. I will be getting the addon soon.
I appreciate your help.
Hello Artem, also upgrades are not possible right?
I mean, if we want to migrate our add on licenses to a multi site (up to 5) do we need to purchase a new license or you can upgrade? We have licenses expiring on March and July 2025.
Would it be possible to upgrade today for all and move the expiration date while purchasing the multiple site license?
Checking in again.
Yes Sir! Updating helped :> Thank you!! Job done.
Hi,
There is no IP blocking.
BUT: This is really urgent. We are in full ticket selling process actually.
This is a non-regression error and need highest priority.
Thank you and kind regards
JJ
This is the whole issue I have been encountering, there are no codecanyon accounts linked to any email addresses associated with my organization. I have tried to enter all emails that would have ever possibly worked on our website in the past, and no accounts exist for those emails for me to recover. I created an account more recently, but the purchase of this plugin was made several years before I started working with this organization, so EventON does not show up in my account downloads.
If it is not possible to reconcile our original purchase and somehow obtain the necessary files to do this manual update, we’re going to have to just stop using EventON. Is there any way I can see the full purchase token so I can verify to you that we do have an active license and have you send the updated .zip files?