Reply to: tickets(370020)

Thanks Artem, really appreciate your help! I don’t believe there is any IP blocking on the website.

Reply to: tickets(369968)

Ashan,

I cannot change Capacity in this event:

https://dev2.myeventon.com/wp-admin/post.php?post=55897&action=edit

Please take a look at this event with Waitlist enabled:

https://dev2.myeventon.com/wp-admin/post.php?post=55948&action=edit

After I changed one of RSVPs to No:

One is still on Waitlist.

But Capacity is correct, not how on customer’s website.

Reply to: tickets(369968)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(370020)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(370261)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(369226)

Seems to be working for me now. Not sure why it’s working now, but could you check and let me know?