Archives: Replies

Hello,

With Action User Plus you can create “Free” submission level that only allows 2 events:

But you cannot limit them by month.

Please take a look and let me know.

I changed quotes, so it should work now:

Please check and let me know.

Hello,

Have you tried following my last suggestion from the previous ticket?

I tried to login yesterday and today, but the login info didn’t work. Can we access wp-admin?

Please send us order ids for add-ons, and to refund the main plugin, please contact CodeCanyon.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

there was an issue with the shortcode I fixed it and the images are showing now

the ” needed a redo and there was month increment of +0 which is not a thing for eventon

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Thank you very much again. Everything works perfectly now.

Another event, same thing. When I clicked configure button and raised the rsvp capacity from 5 to 10, EventOn instead raised WITH 10 to 15 rsvp capacity.

I have a workaround (adding waitlist people one at a time under View Attandees), but again thought you should know.

Hello, OK, do you have any idea when he’ll be in, because this problem persists and it’s becoming increasingly urgent. I look forward to his return.

Hello. This is the recording of the problem that I am having. On the 3rd selection of the seat, I can’t add it to my cart anymore. This needs to get fixed or it will cause a lot of problems to our buyers

https://www.loom.com/share/da15031838f8450083ca7241c1d1dbf1?sid=9932312c-3479-41e7-b296-b03750e2a3ad

Hi Ashan,

yes, exactly. Please also note that there was an override on theme for email notifications. Artem suggested me to disable it and we did it (honestly I don’t even remember why it was there).

This is the team login link: https://jhanaloft.com/wp-admin/?temp-login-token=e81060ca7e7a86f184603b576f7280e528fe35b072ee4f0019f8ca8c9c7569f4&tl-site=9504c623ed558fbd

Please can you also tell me if the actual configuration is ok for the events queries. We don’t have many events but they are all repeatable and in home page and in the “Lezioni” page where we query the database, the loading is very slow. Maybe there’s something wrong in our config.

Thanks again,

Cristiano