Archives: Replies

Replies for tickets on suppota

Reply to: tickets(368880)

You probably can’t seen anything in the theme editor due to security plugins.

The child functions.php is located here: /httpdocs/wp-content/themes/Lilo_child/functions.php

Reply to: tickets(370007)

Ticket latest version 2.4.3 works fine with WC variable products.

Also I would highly recommend, keeping a backup copy of working plugin copies before updating, so you have a backup source to go to if something is not as you expect.

Reply to: tickets(361333)

Yes, I did the same thing, however when I attempt to subscribe to it from Apple Calendar, I get an error (see screenshot ending in 1.10.06PM).

When I attempt to subscribe to it from Google Calendar, I get the error “Calendar could not load the data. Please try again later.”

So clearly something is not working.  What else can I do to remediate this?

Thanks.

Reply to: tickets(369768)

Yes, Apache. PHP updated to 8.2 but problem remains. The below 3 errors keep repeating. It seems to be a plugin issue.

First error:

[13-Nov-2024 13:45:36 UTC] PHP Deprecated:  Optional parameter $fields declared before required parameter $entity is implicitly treated as a required parameter in /users/zalohovane/45050/seedig.net/wp-content/plugins/motopress-slider-lite/includes/classes/MPSLDB.php on line 135

Second error:
[13-Nov-2024 14:41:02 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method EVO_Event::get_term_data() in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php:31
Stack trace:
#0 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(324): EVOSS_ajax->get_speaker_details(”)
#1 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#2 /users/zalohovane/45050/seedig.net/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /users/zalohovane/45050/seedig.net/wp-admin/admin-ajax.php(207): do_action(‘wp_ajax_nopriv_…’)
#4 {main}
thrown in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php on line 31
[13-Nov-2024 14:41:21 UTC] PHP Deprecated:  Optional parameter $fields declared before required parameter $entity is implicitly treated as a required parameter in /users/zalohovane/45050/seedig.net/wp-content/plugins/motopress-slider-lite/includes/classes/MPSLDB.php on line 135
[13-Nov-2024 14:41:22 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method EVO_Event::get_term_data() in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php:31
Stack trace:
#0 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(324): EVOSS_ajax->get_speaker_details(”)
#1 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#2 /users/zalohovane/45050/seedig.net/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /users/zalohovane/45050/seedig.net/wp-admin/admin-ajax.php(207): do_action(‘wp_ajax_nopriv_…’)
#4 {main}
thrown in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php on line 31
[13-Nov-2024 14:43:06 UTC] PHP Deprecated:  Optional parameter $fields declared before required parameter $entity is implicitly treated as a required parameter in /users/zalohovane/45050/seedig.net/wp-content/plugins/motopress-slider-lite/includes/classes/MPSLDB.php on line 135
[13-Nov-2024 14:43:11 UTC] PHP Deprecated:  Optional parameter $fields declared before required parameter $entity is implicitly treated as a required parameter in /users/zalohovane/45050/seedig.net/wp-content/plugins/motopress-slider-lite/includes/classes/MPSLDB.php on line 135
[13-Nov-2024 14:43:18 UTC] PHP Deprecated:  Optional parameter $fields declared before required parameter $entity is implicitly treated as a required parameter in /users/zalohovane/45050/seedig.net/wp-content/plugins/motopress-slider-lite/includes/classes/MPSLDB.php on line 135
[13-Nov-2024 14:43:33 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method EVO_Event::get_term_data() in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php:31
Stack trace:
#0 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(324): EVOSS_ajax->get_speaker_details(”)
#1 /users/zalohovane/45050/seedig.net/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#2 /users/zalohovane/45050/seedig.net/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /users/zalohovane/45050/seedig.net/wp-admin/admin-ajax.php(207): do_action(‘wp_ajax_nopriv_…’)
#4 {main}
thrown in /users/zalohovane/45050/seedig.net/wp-content/plugins/eventon-speakers-schedule/includes/class-ajax.php on line 31

Third error – and those are all errors.
[13-Nov-2024 14:03:51 UTC] PHP Warning:  is_readable(): open_basedir restriction in effect. File(/includes/fbwpml.php) is not within the allowed path(s): (/users/zalohovane/45050/:/users/tmp/2020.seedig.net:/usr/share/php:/tmp) in /users/zalohovane/45050/seedig.net/2020/wp-content/plugins/facebook-for-woocommerce/includes/Integrations/Integrations.php on line 60

Reply to: tickets(369971)

Ashan,

The previous ticket:

https://helpdesk.ashanjay.com/ticket/skus-are-not-automatically-added-to-tickets/

In order to test this I need to be able to download all events:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon

Now it says:

This site can’t be reachedThe web page at https://dev2.myeventon.com/wp-admin/admin-ajax.php?action=eventon_export_events&nonce=77b7e93e96 might be temporarily down or it may have moved permanently to a new web address.

Could you check?

Reply to: tickets(369971)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.