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We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Works on my side:

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Could you send us a link to the file you are trying to import?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

How can I receive the invoice you are showing?

All invoices I received from your website after I made a test purchase: 

The last one does show the issue, but the rest are correct.

EventON > Language still are getting deleted after you save them? Could you send us an example, so we can re-create this on our server?

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudC90aGVtZXMvdHdlbnR5dHdlbnR5Zm91cg

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.