Reply to: tickets(369635)

I believe you’ll need the events list extended addon as this has asc/desc order for both the months and the events within a month

https://www.myeventon.com/addons/event-lists-extended/

it has a few other functions but that asc/desc one is what you are after

Reply to: tickets(369593)

Mark please create a new ticket and provide wp-admin access so we can diagnose

can’t provide admin access on someone elses ticket

Reply to: tickets(367591)

Yes all confirmation emails a client is receiving are correct. But the last email with the PDF invoice is not correct if it has more than one event. (I am referring to the last image you sent me.) It looks like the last event on the list is overwriting all other events.

This error is also shown at the printed PDF you can download yourself.

Please see image.

 

Reply to: tickets(369593)

I am experiencing the same issue: The next month won’t load until I clear the cache on the backend of our servers. Once I clear the cache, it loads fine, but I have to check multiple times daily to ensure things are working okay, and I often must clear the cache more than once a day.

Reply to: tickets(368465)

When I click on Checkout button after I clicked on “Select quantities and click here”, it redirects me not in a regular way when the browser does it, but it seems that your theme (or a third-party plugin) makes a dynamic request and then loads the checkout page.

Can we try the instructions mentioned in this documentation? It should take a minute or so.

Reply to: tickets(369463)

Please use this code:

span.custom_eventon_cta { display: none !important; } .evo_eventon_live_now_section span.custom_eventon_cta {display: block !important}

Reply to: tickets(369568)

Hello,

Sync add-on isn’t available anymore, I am afraid. So we unable to provide any fixes, since you won’t be able to download the updated version.