Reply to: tickets(367949)

Thank you Jeffrey we have identified the issue and will release a new update to tickets addon with this fix soon. PLease allow us some time. 

Reply to: tickets(342806)

Well, after sometime now, I have changed my plan. It is no longer managed.

Now on to my issues. (classicalkuco.org/test0001
1. Within Event Now, I cannot seem to change from drop-down (default) within the event card to any other option. I would like to link to another site or page but cannot.
2. When the clock runs down to zero on the “upcoming” it just hangs there.

3.Within the monthly calendar at the bottom of our homepage – sometimes (most often than not) the arrow to advance to the next month does not work. Sometimes it does. Thoughts?

Reply to: tickets(364800)

Sorry for the delay we have recognized the issue and will be releasing a new update to eventON soon with the fix.

Reply to: tickets(369080)

This is the error logs from wordpress

 

v-2024 14:23:13] WARNING: [pool default-one] child 2215 said into stderr: “NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to a member function save() on bool in /var/www/wptbox/wp-content/plugins/eventon-tickets/includes/class-event_ticket.php:589”
[04-Nov-2024 14:23:13] WARNING: [pool default-one] child 2215 said into stderr: “Stack trace:”
[04-Nov-2024 14:23:13] WARNING: [pool default-one] child 2215 said into stderr: “#0 /var/www/wptbox/wp-content/plugins/eventon-tickets/includes/admin/class-meta_boxes.php(569): EVOTX_Event->update_wc_product()”
[04-Nov-2024 14:23:13] WARNING: [pool default-one] child 2215 said into stderr: “#1 /var/www/wptbox/wp-includes/class-wp-hook.php(324): EVOTX_post_meta_boxes->evotx_save_ticket_info()”
[04-Nov-2024 14:25:07] WARNING: [pool default-two] child 2218 said into stderr: “#4 /var/www/wptbox/wp-content/plugins/eventON/includes/admin/post_types/class-meta_boxes.php(504): do_action()”
[04-Nov-2024 14:25:07] WARNING: [pool default-two] child 2218 said into stderr: “#5 /var/www/wptbox/wp-includes/class-wp-hook.php(326): evo_event_metaboxes->eventon_save_meta_data()”

 

Reply to: tickets(368887)

Ah thanks must be a Chrome issue then. On Safari it all looks correct. Is there something I should do on Chrome to rectify?

Reply to: tickets(369073)

Hello,

Please try adding to the shortcode:

event_past_future=”future” hide_past_by=”ee”

Make sure that EventON > Time > Hide past events for default calendar(s) is disabled.

Reply to: tickets(369041)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(368887)

No issues on my side when I am logged-on and guest:

I also checked EventON > Language and didn’t find any translations related to the issue.

Could you try a different browser or Incognito Mode?

Reply to: tickets(367268)

Sorry for my delay.

I am going to follow that guide to get access to event editing part of post.

I tried to edit my existing event “Jak polubić samego siebie i uwierzyć w swoją siłę? | szkolenie online”.

This event is showing f.ex here: https://edytazajac.pl/kalendarz/

Date is still incorrect. It shows date of last edit not actual date I created (via quick edits).

It should be showed as 27th of november @ 8PM.

 

Will following of that guide help me or is that is something else that is not working well?