Archives: Replies

Please apply this patch and make sure to clear your cache plugin:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/10/18160938/Screenshot-2024-10-18-at-4.09.07%E2%80%AFPM.png

Hello,

Please go to wp-admin > Settings > Date Format > change it to the full date.

Hello,

Could you go to EventON > Tickets > try  changing settings of “Ticket WC Product Title”?

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Also, I cannot find the screenshot. Could you send it again?

After I logged-in it keeps redirecting me to /login page. Could you check?

Hello,

The issue should be fixed now. Please check and let me know.

Very soon the update will be available. Please wait for 4.7.2.

Please update EventON manually, then autoupdate should be working.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

see video below on the changes I made

here is the css if you want to make the title full

.ajde_evcal_calendar.boxy.boxstyle1 #evcal_list .eventon_list_event .evcal_desc span.evcal_event_title, .ajde_evcal_calendar.boxy.boxstyle1 #evcal_list .eventon_list_event .evcal_desc span.evcal_event_subtitle {

    white-space: normal;

}