Reply to: tickets(365151)

Sorry for the delay. In our system it is showing the yearlyview addon license is still active in your website. Kindly deactive license and remove addon for us to refund for the order.

Reply to: tickets(367116)

How soon? Right now I have black text that looks bad and I don’t want to have to revert. Can you provide me with the fix to get my white text back.

Reply to: tickets(367440)

You are running an older version of eventON. Please allow us some time we are working on the next version of eventON 4.7.2 which will address various addon updates issues. We are hoping to get this released beginning of November. 

In the mean time you should be able to use the actionUser addon in your website.

Reply to: tickets(367596)

The page you can check: https://staging22.giornatamondiale.it/wp-admin/post.php?post=14356&action=edit

Reply to: tickets(367596)

Ashan,

Please take a look at the staging website:

Reply to: 367644

I just don’t understand why it shows events even when I put not existing event types.

Works completely find on dev2.

Reply to: tickets(367596)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(367462)

I am sorry but I am not sure how did you add it. Could you explain more with screenshots?

Please also note that we have our own add-on that allows you to show event’s rating

https://www.myeventon.com/addons/event-reviewer/

Try on

dev.myeventon.com/wp-admin/

Reply to: tickets(367461)

If you add event_id’s of existing events it will update them. However, just make a quick test with a few events to make sure.