Reply to: tickets(367276)

Hello,

this is the shortcode (generated by the shortcode generator and using two Daily view on specific event-type):

 

[add_eventon_tabs tab1=”Lezioni in sede” tab1shortcode=”add_eventon_dv event_type=”184″ show_et_ft_img=”yes”” tab2shortcode=”add_eventon_dv event_type=”273″ show_et_ft_img=”yes”” tab2=”Lezioni online”]

 

And this is the temp admin login:

https://jhanaloft.com/wp-admin/?temp-login-token=c51f365b6e402dca2405c58be81969f85a26121bec12e2777553bba7dbb8b5b2&tl-site=1f0ad5af2c96fa1a

Reply to: tickets(367198)

Hello,

Please use this CSS code to show the previous design Time Block:

.ajde_evcal_calendar.evoDV .evoet_dayblock { display: block; } .ajde_evcal_calendar.evoDV .evoet_dayblock span.evo_start {display: inline-block !important;} .ajde_evcal_calendar.evoDV .evoet_dayblock span.evo_end.only_time {display: inline-block !important;}

Unfortunately, not possible to hide Event Tags without CSS code.

Reply to: tickets(366030)

When you logged-in the event isn’t duplicating:

Could you try changing Timezone to +2?

https://ibiza-calendar.com/wp-admin/post.php?post=4472&action=edit

Reply to: tickets(367182)

There is an issue with memory limit, which causes the loading issue:

[16-Oct-2024 11:04:56 UTC] PHP Fatal error:  Out of memory (allocated 796979200) (tried to allocate 536928256 bytes) in /home/jaimezub/granjaescuela-haritzberri.ncencomunicacion.com/wp-includes/functions.php on line 4497

Could you follow and increase it to 1024MB+?

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(367268)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Do you edit events from wp-admin > Event > Quick Edit? Could you go to Edit Event page and then edit it from there?

Reply to: tickets(366780)

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/seats-18/

All new orders are Non-Ticket Order:

https://dev2.myeventon.com/wp-admin/edit.php?post_type=shop_order

Reply to: tickets(366780)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(367275)

Hello,

Do you have this issue with Edge browser only? Could you try Chrome or Firefox?

Please also check if the same issue happens with our test site:

https://dev2.myeventon.com/test-700/

Reply to: tickets(367276)

Hello,

Could you send us your shortcodes?

Please also send us wp-admin access to your site as a private message for us to further assist your situation.