Sorry for the delay. Ashan is working on the autoupdate issue. The fix will be available ASAP.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(367057)
Reply to: tickets(367084)
Ashan,
On dev2 it shows only Oct and Nov as two separate lists, but the rest of events are all in Nov:
https://dev2.myeventon.com/test-690/
Reply to: tickets(367084)
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(364864)
You are trying to load 3 full calendars on the same page. Could you remove two and only leave one?
Reply to: tickets(367087)
Hello,
Please take a look at this part from the URL:
/var/ri-3.l-L1/
That means 3rd repeat to show as Single Event Page. That’s why it shows Oct 14 instead of 11.
If you want to see the first one, please check
https://giornatamondiale.it/Eventi/giornata-del-coming-out/
Reply to: tickets(367054)
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-689/
Reply to: tickets(367054)
You are exactly right! Sorry. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(366241)
Please stay on your current version, while we are fixing the columns issue as well.
Reply to: tickets(365154)
1. We are working on the autoupdate issue. The fix will be available ASAP.
2. Even so you disabled it, the errors still refer to Asset Cleanup. Could you make sure that the functionality that does this https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/09/26013614/Screenshot-2024-09-26-at-10.35.38.jpg is completely disabled?
