Replies for tickets on suppota
Hello,
Are you referring to this style?
If so, could you send us a screenshot of the issue on your side. At the moment nothing unusual on our test site with the style present.
And by the way! Please change this kind of speaker selection! Its horrible. Really.
Please create a new ticket and select Feature Request as category and then describe how would you like us to change the speaker selection screen.
Thank you for letting us know! Our devs will check this ASAP.
Ashan,
On dev2 there are issues when you open Location > Other Events on mobile as well:
https://dev2.myeventon.com/test-200/
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Also I don’t know if that’s related, but the css seems kind of broken when you try to buy a ticket from mobile. The form seems cropped, I am attaching an image for you to see
Hi,
I’ve already tried that, but no new text appears for translation; it says everything is fine.
I’ve tried it on both tickets and the waitlist.
It was all there before the update. I did a short test and replaced all eventOn Addons with the ones from before the update. And then it’s showing the price option under this URL. https://rmt.sandboxpro.de/wp-admin/post.php?post=263122&action=edit
The 275€ option is showing then, so it has to be stored somewhere.
I found some code on your eventon_script.js that you’re applying some scrolling on various occasions, should I change something from there maybe?
Please check order
| #13554 ΓΕΩΡΓΙΟΣ ΓΑΛΑΝΟΠΟΥΛΟΣ |
As you see on the events calendar, on 05 of April on 1/10 ONROAD PANCAR & F1 GREEK CUP / FRT ΣΤΑΜΑΤΑ I am not listed on the attendee list
Hello,
I have no idea if the auto scroll is from the theme as I haven’t seen any such setting to change, it doesn’t happen on other pages, I thought it was coming from your calendar.