Reply to: tickets(410721)

Hi, Userid is now active… 

I have EVENTON 5.0.13 and TICKETS 2.5.9. 

THANKS IN ADVANCE FOR YOUR HELP 

Reply to: tickets(410712)

The activation limit went up to 5 from 1, and it activated on a second site perfectly fine. Thank you very much for your help.

Reply to: tickets(410671)

Hello,

Sorry for the delay.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.