Archives: Replies

We are still working on the issue. The update will be available very soon.

Please keep the debug enabled for a few days and then check the log file.

The latest version is 5.0.9. Please go to and click on ”Verify Codecanyon Purchase” to get a free copy of the latest version:

https://www.myeventon.com/full/

Ashan,

Please check

Reply to: 406529

Go to 

https://dev2.myeventon.com/wp-admin/post.php?post=74982&action=edit

Add as much speakers as possible to see that the height isn’t enough:

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=74982&action=edit

Please try adding a new speaker and add a new image:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2026/04/10030724/Bildschirmfoto-2026-04-10-um-12.05.05.png

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

I am also going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

Do you have any issues that we can help with?

And yes, I cleared all the cache.