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Hello,

Please take a look at these guides:

https://docs.myeventon.com/documentations/event-post-meta-variables/

https://docs.myeventon.com/documentations/taxonomies-eventon/

And also:

https://docs.myeventon.com/documentations/customize-single-events-page/

Still the same. Please also try sending FTP access as a private message.

Ashan,

The same error:

https://helpdesk.ashanjay.com/ticket/for-a-few-days-now-the-app-causes-the-site-to-crash/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

You can update it and then follow my first suggestion to fix the issue with the unavailable content.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Could you take a look at the error:

[04-Oct-2024 08:40:59 UTC] PHP Fatal error:  Uncaught DateInvalidTimeZoneException: DateTimeZone::__construct(): Unknown or bad timezone (America/Indianapolis) in /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php:642

Stack trace:

#0 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php(642): DateTimeZone->__construct(‘America/Indiana…’)

#1 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php(659): evo_helper->get_timezone_array(”)

#2 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(92): evo_helper->_get_tz_offset_seconds(‘Europe/Berlin’)

#3 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-eventon.php(210): EVO_generator->__construct()

#4 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/class-wp-hook.php(324): EventON->init(”)

#5 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

#6 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#7 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-settings.php(700): do_action(‘init’)

#8 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-config.php(115): require_once(‘/www/htdocs/w01…’)

#9 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-load.php(50): require_once(‘/www/htdocs/w01…’)

#10 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-blog-header.php(13): require_once(‘/www/htdocs/w01…’)

#11 /www/htdocs/w01c86c4/wolkenlos/index.php(17): require(‘/www/htdocs/w01…’)

#12 {main}

  thrown in /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php on line 642

I tried activating EventON but it throws the error, so I cannot check EventON Settings.

Now it works correctly. Thank you so much.

I have a question whether to leave the current version of eventOn or update it. If I update, can it cause problems? I ask this because the problem we had arose when updating.

We bought the addon 1 week ago, and have an event coming up in 1 week from now. We cannot take bookings because of this issue.

No replies at all since 7 days, it is not professional.

We expect a quick reply; we trusted you with the plugin and 3 addons. We need them to work.

https://webftp.all-inkl.com/index.php

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