Replies for tickets on suppota
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!
You need to purchase a new license for each domain you will be using add-ons on.
JEG SKAL BARE FLYTTE LICENS FRA EN SLETTET URL – Kan jeg det uden videre ?
Hello,
This is not working I’m afraid. The new custom date/time does not stick.
Thanks
Hi there,
Login details for my FTP is:
ftp.customhousebaptist.org.uk
Username: all-client@customhousebaptist.org.uk
Password: cixzYs-8fazwy-tobcyj
Many thanks
Hi, apologies for the late reply. I have been informed from our accounts department that yes we were charged 4 times but only require 1 license.
Also, I have been unable to access our ICS importer files? unless I am looking in the wrong place.
That’s fixed it. Sorry for the bother. I could’ve sworn I’d tried that already and more than once. Great plugin. Definitely the best calendar plugin I’ve ever used on WordPress.
Ashan,
Please check
…on my FullCal, when i click an event, the list of events shows for just a second and then disappears…
The same on dev2:
https://dev2.myeventon.com/test-216/
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Hello,
Since you are using Tickets add-on to allow users to join events, please go to EventON > Tickets > set Default event ticket stop selling time base to When Event Ends.
You need to purchase a new license for each domain you will be using add-ons on.