Archives: Replies

All of your licenses are deactivated on your websites.

For example, on https://marielystweb.dk ”EventON – One Site” is deactivated.

Please also note that you can follow ”Method #2” to deactivate your licenses:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Ashan,

The same on devlite:

https://devlite.myeventon.com/wp-admin/post.php?post=337&action=edit

When you click on ”Add New Repeat Interval”, nothing happens:

Ah sorry, I somehow completely missed that you were referring to EventON Lite and not the full version.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Here’s the issue:

[08-Apr-2026 21:20:38 UTC] PHP Fatal error:  Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, non-static method DiviLibShortcode_Admin::dls_filter_mce_button() cannot be called statically in /home/customho/public_html/wp-includes/class-wp-hook.php:343

Stack trace:

#0 /home/customho/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()

#1 /home/customho/public_html/wp-content/plugins/advanced-custom-fields/includes/fields/class-acf-field-wysiwyg.php(114): apply_filters()

#2 /home/customho/public_html/wp-content/plugins/advanced-custom-fields/includes/fields/class-acf-field-wysiwyg.php(147): acf_field_wysiwyg->get_toolbars()

#3 /home/customho/public_html/wp-includes/class-wp-hook.php(341): acf_field_wysiwyg->acf_enqueue_uploader()

#4 /home/customho/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()

#5 /home/customho/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()

#6 /home/customho/public_html/wp-content/plugins/advanced-custom-fields/includes/assets.php(329): do_action()

#7 /home/customho/public_html/wp-content/plugins/advanced-custom-fields/includes/assets.php(348): ACF_Assets->enqueue_uploader()

#8 /home/customho/public_html/wp-includes/class-wp-hook.php(341): ACF_Assets->enqueue_scripts()

#9 /home/customho/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()

#10 /home/customho/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()

#11 /home/customho/public_html/wp-admin/admin-header.php(123): do_action()

#12 /home/customho/public_html/wp-admin/edit-form-advanced.php(418): require_once(’/home/customho/…’)

#13 /home/customho/public_html/wp-admin/post-new.php(75): require(’/home/customho/…’)

#14 {main}

  thrown in /home/customho/public_html/wp-includes/class-wp-hook.php on line 343

It seems that there is an issue with advanced-custom-fields plugin. Could you try disabling it?

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/full-cal-view-does-not-load/

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Ashan.

EventTop Date Block isn’t visible on customer’s website:

https://amcham.20sagencia.com/

The same in Troubleshooting Mode, but maybe I forgot some kind of options that hides it.

Could you check?

Hello,

Please go to EventON > EventTop > arrange fields like this:

There is also an issue with EventTop Date Block, so I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Ashan,

The same on dev2:

https://dev2.myeventon.com/evofeed

RSS Settings:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#eventon_rss

It doesn’t show any events from 2025, even so ”Hide past events from the feed, based on event time” is disabled.

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.