Reply to: tickets(365378)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also note that you can start using them while we are checking the issue on the website.

Reply to: tickets(364924)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Replace this part with <h3><a>Custom Title</a></h3>:

Reply to: tickets(364924)

Hi,

I am using enfold theme. However I have access to the code with my own plugin.

I tried to add a shortcode in the meta data “field name” however it is not processed and the shortcode gets diwpalyed on the frontend.

Can you please give me a link to an exampe how I can add this?

I don’t wand an extra custom field. I want to add a link to the headline of an existing customer filed.

 

Thx,

Axel

Reply to: tickets(365214)

We were managing the client website since last year. The maintenance contract expired recently and we had to train the client on how to  do it themselves. He is saying it`s way too complicated and not user friendly.

Reply to: tickets(365220)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Reply to: tickets(365380)

not a probelms I’ll get Ashan to process that- it wont be instant as he is not on right now but you’ll get the money back (might take a day sorry)

Reply to: tickets(365382)

not via any eventon plugins

however a brainstorm:

1: If you had a google calendar and you added events to that

and then on each website it would pull the data from the google calendar to your individual websites

using something like this https://wordpress.org/plugins/wp-event-aggregator/    or our addon https://www.myeventon.com/addons/ics-importer/

2: if you had a wordpress plugin that could automatically send events to google cal
then you could add events to your host wordpress site- which then send to google cal and you would use option 1 above to send from google cal to your other sites

Reply to: tickets(365379)

you also have 2 other eventons installed but not activated on the site- while a plugin is deactivated it can still impact the website- I’d recommend getting rid of them