Reply to: tickets(406312)

Ok I didn’t realize my plugin would still cache the calendar. OK that works. Thanks for your help, I think it seems resolved.

Unfortunately, I am having a new issue, that I don’t think is related to the caching. I cannot tell if it was due to updating to v.5.0.9 but I did while troubleshooting today, and now on my FullCal, when i click an event, the list of events shows for just a second and then disappears. It still happens on 2025 theme with all plugins disabled.

Is there a way to redownload version 5.0.8 to see if that was the issue?

Reply to: tickets(406312)

The best solution is to use cache for the whole website. So please keep EventON’s cache disabled and only use the cache plugin.

I don’t think that they both can work together, but I also don’t think that you actually need EventON’s cache.

After disabling it, have you noticed any performance issues?

Reply to: tickets(406300)

Thank you for letting us know! We are going to fix the text.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(406312)

Hi Artem, 

Thanks for your help. It seems like that cleared the issue, apologies I did not see that setting. 

Any idea of how I can get the cache to work? I have a lot of events and two calendars on the same page, so having them not cache isn’t ideal. Can I clear out the old cache somehow or any other tips would be appreciated.

Thanks,

Charles

Reply to: tickets(406132)

Hello.

1. I have all tabs open, and searching thru ctrl+F on browser or your searching:  https://prnt.sc/ZWcQ0r57Yc8J

This is for example translated, but i am not sure, if doesnt work, or it is different place : https://prnt.sc/9ahU3MWJ7s2z    https://prnt.sc/V2m-tzQ36Jas

Please check what i sent higher, only.

2. I solved order of events by plugin Post order for now.

3. But i need see data of Tickets on Front end. It is important now.

https://prnt.sc/cT5nmbaghyCW

Please. Thank you a lot.

Lukas

Reply to: tickets(406300)

OK! EventOn purchased and I see the zip file (which they call an ’Add-on’ when it’s in your cart, seriously this could not be any more confusing).

We haven’t had any difficulty using the calendar previously, though the new website may be using more advanced functionality.

Reply to: tickets(403910)

Kindly update to the latest version of EventON 5.0.9 — 

Eventon Changelog

–  this should resolve your issue with child categories (event types) not showing in the tile calendar view. 

Reply to: tickets(405497)

Hello Michal, thank you very much for sharing this, it is a very detailed report and we will do our best to get these implemeted in the future updates, it may not all be in our next update but we will get these added in future updates as we have several other objectives to complete as well. We greatly appreciate your understanding and staying with us while we work through these the best we can. Kind Regards!

Reply to: tickets(406037)

Hello Jane we have issued a refund on latest renewal on March 22, 2026 and the whole subscription is now cancelled.